Monitoring and Diagnostics (NPMD) Magic Quadrant Report 2016

Gartner calls out the strengths of each vendor included in its Magic Quadrant report and how that vendor is impacting the marketplace. We’d like to take a moment to expand upon Gartner’s comments and discuss what we feel sets SevOne apart from other vendors:

• Breadth and Volume of Data Collection: SevOne can scale to millions of objects and monitor the entire network, server, storage, cloud and virtual infrastructure with no practical limits. This includes collection of structured and unstructured data using 20+ protocols out of the box as well as an extensive library of certified devices. This comprehensive data collection includes metrics, flows, and logs to allow for complete performance visibility across the entire infrastructure from a single platform. For instance, one Communications Services Provider uses SevOne to collect 160 billion metrics per day using 30+ non-standard data sources.
• Rapid Access to Actionable Data: SevOne excels in allowing teams to collect real-time data, including metrics/time-based data, flow, logs, and synthetics, and access it all from a single screen. Teams can also generate reports quickly with highly granular data, down to one-second intervals. An enterprise team at a Global 2000 company is able to use SevOne to shorten initial root cause analysis of critical issues from 10 minutes to just under 150 seconds without having to touch any other tool.
• Time to Value: Teams who implement SevOne are able to deploy rapidly because it’s an all-in-one solution, deployed as a physical or virtual appliance. There’s no additional hardware, software, agents, or databases required. For monitoring new devices, applications, and technologies, SevOne provides a guaranteed 10 day SLA for device or app key certification. This has allowed the IT team from a large enterprise organization to replace its legacy tools in just 45 days. It now uses SevOne to support over 1 million objects, resulting in better data integrity.
• Seamless Scaling: The patented SevOne Cluster consolidates monitoring technology into a single, effective platform. Its fully distributed architecture ensures there is no single point of failure and supports multiple topologies. SevOne returns reports in seconds, no matter how large the monitored domain. A financial services firm uses this technology to monitor thousands of flow interfaces in real-time across three continents.
• Integrated intelligence: When teams are able to access associated metrics, flows, and logs in one place in real time, they’re able to reduce mean time to repair (MTTR). SevOne automatically builds a dynamic baseline of normal behavior for all performance indicators collected, so you can set threshold-based alerts for when actual performance levels deviate from historical norms. You can also use metadata to provide business context of performance data to ensure IT is aligned with business objectives. A Communications Services Provider uses custom calculations performed across multiple interface KPIs to provide a single metric for service‐level monitoring. Now its executives can review reports on market utilization and customer trends by region.
• Open Platform: 100% of SevOne’s UI functions are available via APIs as well. This openness enables integration and orchestration with a company’s existing workflows, lowering deployment costs and leveraging existing investments in systems and processes. One enterprise team at a Global 2000 company improved event management by integrating SevOne with their ticketing system. Alerts that once took an average of 45 minutes to document, prioritize and escalate now take 7‐8 minutes, reducing risk of service outage.
  
  I was at Mobile World Congress last week, and, as always, came home with my head abuzz and sore legs (from shuttling between Hall 1 and Hall 8, and also trying to find that perfect restaurant in the Gothic Quarter). So many cool projects and technologies, so little time!
  IoT seemed to be on everyone's lips – from niche manufacturers to major integrators to carriers. As I cruised the halls, I noticed two things. First - most of the IoT discussion was centered around extremely niche applications. Second - I found few compelling end-to-end stories that could easily be re-used. Parking meters, solar, mobile geo aware advertising, and many others all fell into one or both of these categories.
  The beauty of the Internet is that it is open. One can get data from a variety of sources to a variety of consumers to enable the creation of applications by many developers. This is not what we are seeing today. The applications seem to be cobbled together, not integrated along open interface lines.
  The sensor manufacturers talk to proprietary gateways, which expose the data through proprietary APIs. These are consumed through fairly purpose-built storage back ends, and exposed through purpose-built apps. The application architectures seem to be monolithic and closed, not intended to provide much public access to the data. Sure, using the app I can find a parking spot... but it’s not like the solutions are being designed to allow stream access to the feeds to third party developers to innovate the way the Internet does (…and allow someone to create the next parking AirBnB for example).
  So we have a very fragmented landscape. It’s full of promise, yet currently populated by point solutions not designed to integrate.
  So how do we move forward? I think two things are necessary – open access to the stream of the sensors and open access to the historical data. This needs to be powered by both public and private initiatives, just as the Internet was originally designed to be. This access may be free or monetized, or sponsored or whatever – but it just needs to be available.
  Security is going to be a huge factor here – not in access prevention, but in access facilitation and creating a flexible multi-tenant environment. It’s about ensuring that we can have authorization, authentication and accounting for both the users and the veracity of data. That will be huge.
  Today, the IoT landscape is one of fragmented applications using smart devices to provide point solutions that are often vendor-locked and don't facilitate secure interoperability. For IoT to reach its potential, we must focus on making sure that we keep it as open as possible, facilitating creativity through open access and well-documented secure and interoperable integration points.